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Below are some of are common questions:
Yes! Our prices include the cost of any monogram you design on our website, which will be embroidered on one side of the item you order. If you would like both sides monogrammed, there will be an additional charge for the second design. Please email us for pricing if you would like to have more than one monogram on your item.
No! You can create a monogram with just one letter or many, In fact, you can monogram more than just initials. Try a name, a house name, a postcode, a favourite hashtag, a social media handle etc..
Yes of course. If you'd like some guidance with the selection of a product or a monogram style, feel free to call us on 0800 1560878 or email us on hello@initiallylondon.com. If you are ever in West London, come visit us in our studio and let us help you in person!
We normally prepare and ship your order within 10 business days of receiving it, though we try to turn them around faster. If the item you order is not in stock, there may be a slightly longer lead time but we would notify you to confirm the delay. Please note that, around seasonally busy periods like June and Christmas season, our lead times get slightly longer. Please let us know if you have a firm need-by date in your notes at checkout so we can work towards your deadline. We also offer a fush fee at checkout.
