Most orders will be produced and dispatched within 10 business days, although we aim to get them out much faster.  There is a longer lead time during exceptionally busy periods, particularly November and December, when orders can take three to four weeks to arrive.  If you have a 'need by date', please let us know so we can make sure your item arrives on time.  

We ship almost of our UK orders via Royal Mail Tracked 48 service for a flat rate of £4.  Please let us know if there is a safe place to leave the parcel.

Should you require express delivery, we ship via Royal Mail Guaranteed Next Day by 1pm for a flat rate of £10.00.  Someone will need to be available to sign for your delivery, but Royal Mail will give you the option to re-deliver or collect from the post office if this is not possible.  

If the delivery address is in London, we can also arrange same-day car or motorbike courier service at reasonable prices.  

If you live near our offices in Parsons Green, you are welcome to collect your order from 21 Heathmans Road, Studio G (top floor), SW6 4TJ.  

Finally if you need to ship to a destination that is not currently in our network, please contact us on hello@initiallylondon.com to obtain a shipping quote.  We'll do everything we can to get your order sent efficiently to wherever it is needed.